We are delighted that you are visiting our website and that you are interested in our company. We place great importance on protecting your personal data. Personal data includes individual details about an identified or identifiable natural person’s circumstances (personal and/or factual). These include information such as the person’s legal name, address, phone number and date of birth.
Because this data is afforded special protection, we collect such data only to the extent technically required. Below, we have provided an outline of what information we record about you during your visit to our website and how it is used.
Our data privacy practices comply with the regulations established in the German Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG). We will collect, process and save your personal data for the sole purpose of processing enquiries and, as applicable, to fulfil orders / contracts. Your data will also be used for further purposes as precisely defined in your consent, e.g. to provide you with information about offers contained in our newsletter, etc.; however,only if you have given your explicit consent in advance.
1. Responsible authority within the meaning of Sec. 13, Para. 1 TMG / Sec. 3, Para. 7 BDSG
The responsible authority within the meaning of data privacy law is:
ZENNER International GmbH & Co. KG
Fax: +49 681 99 676-3100
2. Anonymous / pseudonymous use of the website
In principle, you can visit our website without the need to provide or specify any personal data. Pseudonymous usage data will not be merged or combined with the pseudonym bearer’s data. Pseudonymous usage profiles will not be created.
3. Special features of the website
Our site offers you a variety of functions which, when used, we collect, process and save personal data. We have provided an explanation of what happens to this data below:
• Contact forms:
We will use the data captured by means of our contact forms only for purposes of processing any enquiries received through the contact forms. The data captured is deleted immediately after such enquiries have been processed, provided that there are no statutory retention periods.
Data captured on our newsletter’s sign-up screen is used by us for the sole purpose of sending our newsletter in which we provide information about all our services. Once you have signed up, we will send you a confirmation email containing a link that you have to click on in order to complete the process of signing up for our newsletter (double opt-in). You can unsubscribe from the newsletter at any time by clicking on the “Unsubscribe” link. We will delete your data within six months of you cancelling your subscription. We will also delete your data if you do not complete the sign-up process within a period of six months.
4. Credit check / scoring
If we deliver any goods or services prior to receiving payment, we reserve the right to obtain a credit report based on mathematical / statistical methods from credit reporting agencies so as to protect our rightful interests.
If we deliver any goods or services prior to receiving payment, we reserve the right to obtain a credit report based on mathematical / statistical methods from the following company (companies) so as to protect our rightful interests:
• Creditreform Stuttgart Strahler KG, Theodor Heuss Str. 2, 70174 Stuttgart (http://www.creditreform-stuttgart.de)
For the purpose of this credit check, we transmit the personal data required and use the information obtained about the statistical probability of payment default. The credit report may include probability values (score values), which are calculated based on scientifically recognised mathematical / statistical methods. Conclusions are thereby drawn as to the customer’s future risk of payment default using a wide range of features, such as income, address data, occupation, marital status and previous payment history. The result is expressed in the form of a payment value (“score”). The information obtained in this way forms the basis of our decision on whether to establish, execute or terminate the contractual relationship.
However, the option to selection one of the payment methods which we offer does not depend on this type of information.
5. Data transfer / appropriation of data
We only transfer personal data to third parties insofar as doing so is necessary for us to fulfil our contractual obligations, particularly with respect to processing a concluded contract. Personal data is not transferred to third parties except for the stated purposes of contract processing and payment handling.
If you provide us with personal data within the context of explicit consent, it will only be used for the purpose which forms the basis of your consent and which you agreed to in advance. We will only save your personal data for as long as we need to and for the intended purpose of data collection or for as long as prescribed by law. You may revoke your consent at any time.
Your interests which are worthy of protection are taken into consideration pursuant to the provisions of law. You can obtain information about the saved data concerning you from the designated company representative who has been designated to provide information about saved personal data.
6. Statistical evaluation of visits to this website
When this website or individual files on the website is / are called up, we collect, process and store the following data: IP address, web page from which the file was retrieved, name of the file, the retrieval date and time, the data volume transmitted and the retrieval success notification (so-called web log). We only use this access data in a non-personalised, anonymous form with a view to continuously improve our website and for statistical purposes.
We also use the following plug-ins and active script contents to evaluate visits to this website:
On this website, technologies from etracker GmbH (www.etracker.com) are used to collect and store data for marketing and optimisation purposes. Usage profiles can be created under a pseudonym based on this data. Cookies can be used for this purpose. Cookies are small text files that are stored locally in the site visitor's internet browser
cache. Cookies enable internet browser recognition. The data collected using etracker technologies is not used to personally identify the visitor to this website or be combined with the pseudonym bearer’s data without the explicit consent granted by the respective person. You may revoke your consent to data being collected about you and stored at any time with effect for the future.
• Google Analytics:
7. External contents and/or data processing outside the EU
Specifically, we use:
Our website uses DoubleClick, a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. DoubleClick is used to call up advertisements when you visit our website. DoubleClick uses information concerning your visits to this and other websites (but no personal data such as your name or email address) so that advertisements for products and services which interest you can be called up and placed. If you would like to find out or know more about these methods and what you can do to ensure that DoubleClick cannot use this information, click here: http://www.google.de/policies/technologies/ads/.
9. Data security and data privacy, communication by email
When it is collected, stored and processed, your personal data is protected by means of technical and organisational measures to ensure that it is inaccessible to third parties. Since we cannot guarantee complete data security when communicating by email, we advise sending highly confidential information by post.
10. Contact person for questions relating to data protection – data protection officer
Should you have any questions relating to data protection, please do not hesitate to contact our data protection officer:
11. Revocation of consent – data information and change requests – deleting and blocking data
According to the Federal Data Protection Act, you have a right to obtain free information concerning the data saved about you and, if necessary, a right to correct, block or delete such data. Your data is then deleted unless statutory regulations to the contrary exist. You can revoke the permission you granted us to use your personal data at any time. You are more than welcome to send any information, deletion and correction requests concerning your data, as well as any suggestions, to the following address at any time:
ZENNER International GmbH & Co. KG
Fax: +49 681 99 676-3100
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